Australian Embassy, Abu Dhabi
Consular and Passport Manager
|
AGENCY |
Department of Foreign Affairs and Trade |
|
POSITION NUMBER |
AB05 |
|
POSITION TITLE |
Consular and Passport Manager |
|
CLASSIFICATION |
LE4 |
|
SECTION |
Corporate Section - DFAT |
|
REPORTS TO (TITLE) |
Second Secretary and Consul |
|
SALARY |
AED 167,825.16 per annum plus AED 79,200.00 per annum housing allowance |
|
CLOSING DATE |
11:30pm 8TH May 2025 |
About the Department of Foreign Affairs and Trade
The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high-quality overseas aid program and helping Australian travellers and Australians overseas.
The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.
About the position
The Consular and Passport officer manages the provision of consular, passport and notarial services to Australian citizens in the UAE in accordance with departmental guidelines. The position supports consular enquiries and will be required to provide on the ground consular support including arrests/detentions, hospitalisations, medical evacuations, deaths, and whereabouts cases of Australian citizens.
The key responsibilities of the position include, but are not limited to:
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Manage consular enquiries and provide on the ground consular support including arrests/detentions, hospitalisations, medical evacuations, deaths, and whereabouts cases of Australian citizens.
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Provide a range of passport and notarial services, including conducting client interviews in accordance with the Australian Passports Act
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Provide timely advice and reporting on consular and passport cases, including sensitive or complex matters.
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Develop and maintain a strong network of key contacts across the region, including regular liaison with local authorities in relation to consular and passport matters
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Supervise the Consular and Passport Assistant, establish work priorities, monitor performance, provide regular feedback and identify learning opportunities.
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Maintain and operate consular and passport-related databases, filing systems, records, and statistics
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Perform sub cashier duties and manage the safe custody and accountability of public monies in accordance with financial policy
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Act as cheque signatory/electronic signatory to authorise financial payments from post’s official bank account
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Contribute to the preparation of consular and passport related reporting including travel advisories, contingency plans for major events and post’s Crisis Action Plan (CAP)
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Provide backup support to the Receptionist / Consular and Passport Assistant with counter duties as required, including performing full reception duties during periods of leave
Qualifications/Experience
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Strong oral and written communication skills in English and Arabic, including the ability to undertake translation tasks.
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Strong interpersonal skills, including the ability to liaise with government representatives, and develop and maintain a wide range of relevant contacts.
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Strong ability to think strategically, locate, synthesise, analyse and communicate complex information and make decisions using sound judgement, expertise and knowledge.
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High-level prioritisation and organisational skills, including the ability to work under pressure and meet tight deadlines
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Ability to work flexibly, independently and in a diverse team environment.
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Willingness to travel, domestically and internationally, for work purposes as required.
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Proficiency in Microsoft Office software applications.
Application
Your application should comprise a one (1) page statement detailing why you would like to work for the Australian Embassy and demonstrating your skills and experience against the duties and qualifications listed above. You should also send a resume of no more than two (2) pages, including contact details for two (2) professional referees.
Applications and enquiries should be sent to [email protected] Applications that do not comprise of both a one-page statement and resume will not be considered.
Assessment
Applications will be assessed by a Selection Panel, after the interview an Arabic language assessment will be required and a driving assessment with an officer from the Embassy. Once interviews are held, an offer will be made to the applicant considered as most suitable for the role.
Unsuccessful applicants will be advised by email.
Diversity
We are committed to building a workforce that reflects the diversity of the Australian community and to fostering a positive workplace where people treat each other and the community with respect. Our recruitment decisions are made on the basis of merit, and we do not discriminate on the basis of race, colour, sex, sexual preference, age, physical or mental disability, marital status, family responsibilities, pregnancy, religion, political opinion, national extraction or social origin. Our employees enjoy equity and fairness in the workplace, opportunities for professional development, and support to balance their work and private lives.
The Embassy aims to ensure its recruitment processes are inclusive of people with disabilities and strongly encourages people with a disability to apply. We are committed to making reasonable adjustments for people with a disability in our selection processes and for our employees in the workplace.
Australian Consulate-General, Dubai
No Vacancies