Australian Embassy
United Arab Emirates

Visas and Citizenship

The Department of Home Affairs section at the Dubai Consulate-General no longer processes Australian visa and citizenship applications and will not respond to enquiries regarding visa and citizenship matters.

Any visa or citizenship application lodged at this office but not yet finalised has been transferred to another processing location.  To check the status of your visa or citizenship application, or otherwise to contact the Department, please refer to the information at:

To find information regarding other related services available in your country, such as the nearest Australian Biometric Collection Centre or panel physician, you can select a country on the following web-page:



For all information on coming to Australia during the COVID-19 pandemic, please see: COVID-19 and the border (

We cannot extend the validity period of a visa once granted. If you cannot travel due to COVID-19, you will need to apply for another visa once travel is permitted. Some former visa holders may be eligible for a visa application charge waiver:  COVID-19 and the border (

If you are a permanent or provisional family visa holder (Partner, Parent, Child or other family visa) seeking an extension of your initial entry date due to difficulties in travelling during the pandemic, this cannot be considered until this date has passed and you have been unable to travel. For a travel facilitation letter to allow travel after your initial entry date has expired, please apply here:


General Visa and Citizenship information

If you are seeking information on which visa to apply for please see:

If you are seeking information on citizenship by descent for your child, please consult the Home Affairs website:

If you are seeking information (or wish to submit supporting documents) in relation to a Child (Subclass 101 & 445), Adoption (Subclass 102) or Orphan Relative (Subclass 117) visa, please use the Child and Orphan relative processing centre enquiry form.

Online applications can be lodged via ImmiAccount

Overseas applicants who are unable to apply online for a visa can refer to the information at:

Should you require assistance with your visa application, you may wish to consider engaging a Registered Migration Agent.  For more information go to:          


Biometrics collection

On-line applications will need to be lodged before biometrics can be collected.

If you are required to provide biometrics, you will receive a letter with a formal request. You will need to book an appointment at the nearest Australia Biometrics Collection Centre, managed by VFS Global: Australian Visa Application Centres


Refugee category visa applications

For information on Refugee (subclass 200, 201, 203, or 204) visas, including eligibility and step by step information on how to apply, please refer to:

Paper applications should no longer be sent to the Dubai Consulate-General.  Applications can be sent to:

PO Box 35201

Amman 11180