Australian Embassy
United Arab Emirates

Visas and Citizenship

Visas and Citizenship

Welcome to the website of the Department of Home Affairs (Home Affairs) office at the Australian Consulate-General Dubai.

Our office manages visa and citizenship services for residents of the United Arab Emirates, Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and Yemen. We also process permanent migration and citizenship by descent applications from Afghan nationals resident in Afghanistan and Pakistan.

For information on topics not featured on this site, please visit our main website:


Important News:

1. Establishment of the Department of Home Affairs

2. Online services

3. Australian Visa Application Centres in the Gulf region ⇒ INTRODUCTION OF MANDATORY APPOINTMENT SYSTEM

4. Migration Fraud - visa scams



1. Establishment of the Department of Home Affairs

On 20 December 2017 the Department of Home Affairs was formally established.

The establishment of Home Affairs brings together Australia's federal law enforcement, national and transport security, criminal justice, emergency management, multicultural affairs and immigration and border-related functions and agencies.

Home Affairs includes the entirety of the Department of Immigration and Border Protection.

For more information, please refer to our main website



2. Online services

The quickest and easiest way to apply for a visa is to apply online using ImmiAccount.


ImmiAccount is the 'front door' to our online services. After creating an ImmiAccount you can:

  • apply for a visa or citizenship
  • update your passport details
  • update your contact details


Visa Entitlement Verification Online (VEVO)

VEVO is a free online service that allows visa holders to check the details and entitlements of their visa. You can also use VEVO to print a copy of your visa details to take with you when you travel, or email your visa details.

Visa holders may also download our free myVEVO app which allows you to view and email your visa details via an Android or iOS mobile device.



3. Australian Visa Application Centres in the Gulf region

We have a service delivery partner - VFS Global - for the provision of visa lodgement services throughout nine Australian Visa Application Centres (AVACs) in the Gulf region.

AVACs offer visa application lodgement services such as:

  • biometrics collection
  • application fee payment
  • application tracking
  • responses to general application enquiries

Applicants can lodge an Australian visa application in person at any one of the Australian visa application centres currently located in the United Arab Emirates » Saudi Arabia » Kuwait » Bahrain » Qatar and Oman

Australian visa application centres have extended client service hours. 

MANDATORY APPOINTMENT SYSTEM: it is now mandatory to have an appointment at an Australian visa application centre for the submission of visa applications or enrolment of biometrics. Please click the following link to schedule an appointment online 



4. Migration Fraud - visa scams

See our main website for information and current alerts about migration fraud and visa scams.

Australian visa options

There are a number of visa options available for people who want to visit, work, study or live in Australia. To see which Australian visa might suit you, use our Visa Finder

Watch a short online video about applying for a visa to come to Australia


Lodging your visa application

Apply online

Eligible applicants should apply online by creating an ImmiAccount

Apply at an Australian Visa Application Centre

To see which Australian visa applications can be lodged at an Australian visa application centre, refer to Visa Types

MANDATORY APPOINTMENT SYSTEM: from 5 November 2017 it will be mandatory to have an appointment at an Australian visa application centre for the submission of visa applications or enrolment of biometrics. Please click the following link to schedule an appointment online 


To avoid processing delays, all documents and information to support your visa application must be submitted together at the time of application lodgement – see our information to help you prepare your application. You can expect your visa application to take longer to process if you have not provided all the required documentation when you apply.

Note: If you lodge your application directly with the Home Affairs Dubai office you will still need to go to an Australian visa application centre to provide your personal identifiers (biometrics).


Application processing times

The processing time for your application will depend on the visa or citizenship category you have chosen. For a detailed list of processing times, see our global visa and citizenship processing times

Processing times will be updated monthly and will be available for most visa and citizenship application types.


Visa categories:


Australian Citizenship

Applying for Australian citizenship

See our step-by-step guide about how to apply for Australian citizenship

Applications for citizenship by descent can be lodged at any of the Australian visa application centres in the United Arab Emirates, Bahrain, Kuwait, Oman or Qatar.

If you have lost, damaged or had your Australian citizenship certificate stolen, use our online guide to apply for proof of your Australian citizenship

Applications for Australian citizenship general eligibility and other situations, and applications to resume or renounce Australian citizenship should be lodged at our Canberra office in the Australian Capital Territory.


Frequently Asked Questions — click here

Inquiries are managed by our service delivery partner VFS Global:

After lodging your visa application, if you need to contact us then use the Australian Immigration Enquiry Form – United Arab Emirates

Department of Home Affairs
Level 25 Burjuman Business Tower
Sheikh Khalifa Bin zayed Road
Mankhool, Bur Dubai
PO Box 124400 Dubai

Note: applicants are advised not to send visa and citizenship applications by registered post to the Home Affairs office at the Australian Consulate-General in Dubai. Applications sent by registered post are stored for collection at the local post office and will not be delivered to the Consulate unless an additional fee is paid to the local post office. As Home Affairs cannot accept liability for this postal collection fee, any applicants wishing to use registered post will need to make their own arrangements directly with the post office for payment of this fee.

Instead, applicants may courier applications — at their own expense — directly to the Home Affairs office at the Australian Consulate-General Dubai, at the above address.

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